Physiotherapy First – Physio Halifax
Contact us today Logo tel: 08442 640 944 local rate Logo email: info@physiotherapy-works.co.uk

PHYSIOTHERAPY WORKS LTD – DNA POLICY

We have a strict DNA Policy that requires 24hrs cancellation for all appointments. We are a very busy physiotherapy clinic and giving us 24hrs cancellation notice gives us the opportunity to rebook somebody else in your appointment space.

We have a text reminder system that automatically reminds you of your appointment 24hrs before your appointment. PLEASE NO NOT REPLY TO THE NUMBER YOU RECEIVE YOUR TEXTS FROM. The numbers to call to rearrange your appointments are 08442 640 944 (local rate) or 07590 077585 (you can also text this number).

Alternatively, you can contact your physiotherapist on their mobile number, which can be found on your appointment card or on your initial appointment text message. Please try to save these numbers to your mobile just in case.

All appointments not attended or given 24hrs notice cancellation, will be charged at the full price of the appointment. This will be required to be paid over the telephone before we can make another appointment for you.

Many thanks for reading and acknowledging this Policy

The Physiotherapy Works Team

October 2012